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Why is my financial account still pending?

Last Updated: Aug 09, 2017 12:04PM CDT
Account types include savings, checking, prepaid, credit card, loan, investment, and many others. Our system categorizes accounts under Spending, Savings, and Debt based on the account type. If your account is 'pending,' it's because your financial institution is not providing the account type to us. Therefore, our system doesn't know what category to assign it under.

When this happens, please email us and let us know your account is pending so we can get it correctly categorized for you. Because SaveUp awards credits differently for different types of accounts, a pending account will not collect credits until it's correctly assigned by an admin in our system. We're sorry for this inconvenience!

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